With the number of vaccinated Americans passing 65%, we have all been enjoying the benefits as the world around us begins to reopen. One benefit that Francis Acunzo, CEO of Acara Partners, is looking forward to is welcoming his staff back to the office through what he has dubbed “The Library Model.” “It has been Continue Reading…
How Should Your Medspa Handle Tips? Gratuities’ Guidelines for Aesthetic Medical Practices
One of your top priorities for your medical aesthetic practice should be to make sure your clients feel comfortable and informed throughout their treatment process. Part of this will include their experience with tipping. Developing gratuities’ guidelines will avoid confusion for clients and make the job of administering gratuities easier for your practice. Recommendations for Continue Reading…
Standards of Conduct in Your Practice: Addressing Violations of Policy
It is the obligation of every one of your employees to observe, follow and maintain proper standards of conduct in accordance with your Practice’s employee handbook. When team members begin to display behaviors that interfere with the orderly and efficient operations of a medspa, dermatology or plastic surgery practice – corrective disciplinary measures must be Continue Reading…
If You Cannot Measure It, You Cannot Manage It: Daily Checklists
Before a new medical aesthetic practice is launched, Acara Partners comes on site to conduct operational, sales, front desk, and other comprehensive training sessions with the entire staff. This is typically a five-day process that ends with a well-prepared, client-ready team. But as time goes on, and days, months, and years pass, teams often forgo Continue Reading…
Aesthetic Business Institute Flash Poll: Paid Time Off
Personal Time Off for Employees in Aesthetic Medical Practices Analysis and insight provided by Francis Acunzo, chair of the ABI Advisory Board of Directors and CEO of Acara Partners, and Robbi Grayson, member of the ABI Advisory Board of Directors and Senior Business Consultant at Acara Partners. Survey was conducted in April 2018. How much Continue Reading…
The Key to More Productive Meetings
You’ve just spent an hour with your team discussing high-level goals and accomplishments, and have barely made it through your agenda. You feel as though the last hour was a complete waste of time and that you are living out Einstein’s definition of insanity as you walk back to your desk to send out yet Continue Reading…
Provider Compensation in Aesthetic Medical Practices: ABI Flash Poll Analysis
Analysis provided by Francis Acunzo, chair of the Aesthetic Business Institute Advisory Board of Directors and CEO at Acara Partners, and John Powers, PhD, Executive Director of the Aesthetic Business Institute. Questions on provider compensation and benefits offered to service providers are frequently asked by those in the aesthetic medical industry. The March Aesthetic Business Continue Reading…
Top Small Business/Medical Practice Trends for 2017
It is important to be well informed about upcoming marketing trends if you want your practice or small business to be a leader in your market. Here are some of our thoughts and best practices to help your business succeed and grow in 2017: Opportunities Due to Increased Costs of Digital Advertising There is expected Continue Reading…
Give Your Business a Check-Up for the New Year
Now that the New Year is here, it’s a great time to conduct an organizational health check-up – especially if one of your 2016 goals is to grow your business. What is organizational health? It is the state of the organization, specifically, how it functions, grows and develops. A healthy organization operates effectively and is Continue Reading…
Organizational Health Checklist
One of the more important aspects to creating and sustaining a successful business is developing and maintaining organizational health. Patrick Lencioni, in an interview with Forbes, stated, “The seminal difference between successful companies and mediocre ones has less to do with what they know and how smart they are and more to do with how Continue Reading…