Acara Partners is always open for learning opportunities and to connect with other industry experts to exchange ideas, discuss advances in best practices and keep abreast of changes in regulatory compliance. We recently sat down (virtually) with two esteemed colleagues for a conversation about our medical spa community.
Francis Acunzo, Acara’s CEO, was joined by Patrick Huey, chairman of the board at ISPA – International SPA Association, and Sharilyn Abbajay, COO of Prime Plastic Surgery & Med Spa, for a lively discussion about medspas and traditional spas. You can listen to the conversation on our YouTube channel.
The medspa industry can learn from traditional spas on how to elevate the patient experience. From hospitality to customer care, there’s a wealth of knowledge in traditional spas that can soften many medical spa experiences.
Medspas, as cash-based (non-third party reimbursed) businesses, are often focused on procedures, regulations and safety…and rightfully so. But there’s often an opportunity to cultivate a warm, welcoming and comfortable environment while remaining compliant and safe.
Learn what other best practices, values and ideas were discussed between spa industry experts in this short video.
